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Shipping

ORDERS

Items ship within 2-10 business days from purchase. While each item is made by hand, orders will be processed in the order in which they were received. Please contact us for inquiries on rush or expedited shipping. All items ship from California, Orange County. All prices are in USD. 

 

SHIPPING

Domestic customers: All domestic orders are shipping first class via USPS with delivery confirmation tracking and insurance. To update shipping methods, please contact via e-mail prior to purchase to receive a confirmation of the revised invoice. We do not refund packages lost in transit. We are unable to refund stolen packages or unretrieved packages that have been confirmed as delivered. Please ensure your delivery address is correct and secure. We are not responsible for items no received due to incorrect or an incomplete shipping address. Items marked undeliverable due to an incorrect shipping address will be reissued if and when they return to Artemis Apollo Jewelry, and will incur a reshipment fee.
International customers: International orders are shipped USPS first class. Although your order will be shipped in a timely manner, the USPS estimates that international delivery will take between 6 to 10 business days. We cannot guarantee how long shipping will take due to customs. For delays in shipping, please contact your local customs office. International customers are responsible for any customs or duties fees that may be incurred. We do not refund packages lost in transit. We are unable to refund stolen packages or unretrieved packages that have been confirmed as delivered. Please ensure your delivery address is correct and secure. We are not responsible for items no received due to incorrect or an incomplete shipping address. Items marked undeliverable due to an incorrect shipping address will be reissued if and when they return to Artemis Apollo Jewelry, and will incur a reshipment fee.